Effective Date: April 15, 2025

Introduction
Jamara Industries respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is handled responsibly, in compliance with the Australian Privacy Act 1988 (Cth).

What Information We Collect
When you interact with Jamara Industries, we may collect:

  • Personal details such as your name, email address, phone number, and mailing address when you submit enquiries or engage our services.

  • Information gathered through cookies and analytics tools, including your IP address, browser type, and browsing activity on our website.

  • Data related to the services you request, including project details and site locations.

How We Use Your Information
We use the personal information collected to:

  • Respond to your enquiries and provide the services you request.

  • Improve our customer service and the functionality of our website.

  • Offer tailored solutions based on your preferences and location.

  • Send updates, promotional materials, or newsletters if you’ve opted in to receive them.

Disclosure of Your Information
We do not sell or rent your information. Your data may be shared only when necessary, such as:

  • With trusted service providers who assist in delivering our services (e.g., IT support, payment processors).

  • If required by law or regulatory authorities.

  • In other situations permitted by the Australian Privacy Principles.

Data Security
We are dedicated to keeping your personal information secure. Measures include:

  • Storing data on secure servers.

  • Using encryption and other safeguards to prevent unauthorised access.

  • Regularly reviewing our security practices to maintain a high standard of protection.

Your Rights and Choices
You have the right to:

  • Access your personal information and request updates or corrections.

  • Opt out of receiving marketing materials at any time.

  • Lodge a complaint if you believe we’ve breached your privacy rights. We will handle all complaints in accordance with Australian privacy laws.

Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to make a complaint or update your information, please contact us at:

  • Phone: 0429 060 079

  • Email: jamaraexcavation@gmail.com

Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. We encourage you to review this policy regularly.